Privacy Policy for BizDesk – Small Business ERP

Last Updated: June 16, 2025

BizDesk ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BizDesk – Small Business Super App (the "App").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

We may make changes to this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Your continued use of the App after the date such revised Privacy Policy is posted will be deemed to be your acceptance of such changes.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). We collect the following categories of Personal Information:

Google Login and OAuth Consent: If you choose to sign in or register using Google login, we collect your name, email address, and profile picture as provided by your Google account. This information is used to create and manage your BizDesk account, verify your identity, and personalize your experience. We do not access your Google password or any other sensitive data. Your Google information is never shared with third parties except as required to provide BizDesk services or as described in this policy.

• Account and Contact Information: When you register for an account, we collect your name, email address, phone number, and any other contact details you provide.
• Customer Information: If you use the App to manage your customers, you may input customer names, phone numbers, email addresses, physical addresses, and notes.
• Invoice and Transactional Information: When you create invoices, we collect details such as invoice number, total amount, status, invoice date, due date, notes, and information about products/services billed (product ID, quantity, rate, total).
• Product Information: If you manage products within the App, we collect product names, SKUs, stock quantities, cost prices, and selling prices.
• Employee Information: If you manage employees, we collect employee names, phone numbers, email addresses, roles, salaries, shift timings, and attendance details (check-in/out, remarks).
• Leave Request Information: If you manage leave requests, we collect employee ID, from/to dates, reason, and status of leave requests.
• Expense Information: When you record expenses, we collect titles, amounts, categories, expense dates, and descriptions.
• Usage Data: We may automatically collect certain information when you access or use the App, such as your IP address, device type, operating system, browser type, access times, and the pages or features you have viewed or used. This helps us understand how our users interact with the App and improve its functionality.
• Communication Data: If you contact us directly, we may receive information such as your name, email address, phone number, and the contents of the message or attachments you may send us, and other information you choose to provide.
• Location Information: We do not collect precise location information from your device.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Enable Google Login: If you use Google login, we use your Google account information (name, email, and profile picture) to authenticate you, create your account, and provide a seamless login experience.

• To Provide and Maintain the App: To operate, maintain, and provide all features of the App, including managing your customers, invoices, products, employees, attendance, leave requests, and expenses.
• To Process Transactions: To facilitate and process transactions related to your business operations within the App.
• To Send Invoices and Reminders: To generate and send invoices (including PDF URLs) and send reminders for customer follow-ups or other relevant notifications.
• To Manage Stock and Notifications: To track product stock, adjust quantities, and send low stock alerts.
• To Manage Employees and Attendance: To facilitate clock-in/out, manage attendance logs, and process leave requests.
• To Generate Reports: To generate financial reports such as profit reports, expense reports, and other business insights.
• To Improve, Personalize, and Expand Our App: To understand and analyze how you use our App, and to develop new products, services, features, and functionality.
• To Communicate with You: To send you technical notices, updates, security alerts, and support and administrative messages.
• For Security and Fraud Prevention: To protect our App and users from fraudulent, abusive, or unlawful activity, and to detect, prevent, and respond to security incidents.
• To Comply with Legal Obligations: To comply with applicable legal requirements, such as tax and accounting laws.
• For Research and Development: To analyze trends, administer the App, track users' movements around the App, and gather demographic information about our user base as a whole.

3. How We Share Your Information

We may share your information in the following situations:

• With Your Consent: We may disclose your Personal Information for any purpose with your consent.
• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data hosting, customer support, and analytics. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Business Transfers: In the event of a merger, acquisition, dissolution, sale of assets, or other similar transaction, your information may be transferred as part of that transaction.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the App or the public, or (iv) protect against legal liability.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, including analytics, research, and marketing.

4. Data Security

We implement reasonable technical and organizational security measures designed to protect the security of any Personal Information we process. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your Personal Information:

• Right to Access: You have the right to request access to the Personal Information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your Personal Information under certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information under certain circumstances.
• Right to Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your Personal Information under certain circumstances.
• Right to Withdraw Consent: If we are relying on your consent to process your Personal Information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

7. International Data Transfers

As our servers and service providers may be located in various countries, your information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that are different from the laws of your country. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Children's Privacy

Our App is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

9. Multi-Language Support

BizDesk supports multiple languages, including English, Hindi, Bengali, Indonesian, Portuguese, and Hausa, to enhance user experience. Please note that while the App's interface and content may be available in these languages, the core principles and legal obligations outlined in this Privacy Policy remain consistent, regardless of the language setting.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@oradevs.com

By using the BizDesk – Small Business ERP App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.